Shipping Policy

Last updated: August 20, 2026

Thank you for shopping at Milaf Cola Canada, operated by CanOrbEx Inc.

This Shipping Policy explains where we ship, how shipping charges are calculated, and what customers can expect after placing an order through milafcoladrink.ca.

Shipping Destinations

We currently ship within Canada only, with the exception of Saskatchewan, where shipping is not currently available.

Orders with a delivery address in Saskatchewan cannot be completed for shipping at this time.

We do not currently ship internationally.

Shipping Rates

Shipping charges are calculated at checkout based on the order and delivery destination.

The shipping cost may vary depending on factors including:

• Delivery address and postal code

• Distance from the fulfillment location

• Total weight of the products ordered

• Number and size of packages required

• Available courier or carrier service

The shipping amount displayed during checkout is the applicable shipping charge for your order before you complete payment.

Because shipping rates are calculated specifically for each order, shipping costs may differ between customers and destinations.

Estimated Delivery Time

Estimated transit time is generally 2–7 business days after the shipment has been handed over to the courier or carrier.

The actual delivery time depends on factors such as:

• Destination

• Courier or carrier service

• Distance from the fulfillment location

• Weather conditions

• Holidays and weekends

• Carrier delays

• Remote or rural delivery areas

• Other circumstances outside our control

Any delivery date or transit time provided at checkout or by the carrier is an estimate and not a guaranteed delivery date, unless expressly stated otherwise by the carrier.

Order Processing and Shipment

After your order is received and payment is successfully processed, we will prepare it for shipment.

Once your order has been shipped, you may receive a shipping confirmation containing tracking information when tracking is available for the selected carrier.

Please allow some time after receiving your shipping confirmation for the carrier's tracking system to update.

Tracking Your Order

Where tracking is available, customers can use the tracking information provided in the shipping confirmation email or order-status page to follow the progress of their shipment.

Tracking updates, including pickup, transit, out-for-delivery, and delivery status, are provided by the applicable carrier.

Multiple Fulfillment Locations

Orders may be fulfilled from different locations within Canada depending on product availability, the customer's delivery address, and the fulfillment location best suited to process the order.

In some circumstances, an order may be divided into more than one shipment. If this occurs, separate tracking information may be provided for each shipment where available.

Correct Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your:

• Street address

• Unit or apartment number

• City

• Province

• Postal code

• Contact information

before completing checkout.

If you notice an error in your delivery information, please contact us as soon as possible at sales@canorbex.ca.

We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made once an order has entered processing or has been handed to the carrier.

Additional shipping charges resulting from an incorrect or incomplete address provided by the customer may be the customer's responsibility.

Delivery Delays

Once a shipment has been transferred to the courier or carrier, delivery is managed by that carrier.

Occasional delays can occur due to weather, high shipping volumes, service interruptions, holidays, remote-area delivery, or other circumstances beyond our reasonable control.

If your shipment appears significantly delayed, please contact us and we will assist you in reviewing the tracking information and, where appropriate, contacting the carrier.

Lost or Damaged Shipments

If your shipment arrives damaged, or if tracking indicates that your shipment might have been lost in transit, please contact us at sales@canorbex.ca.

For damaged shipments, please keep the product and all original packaging and provide photographs where requested.

Claims involving damaged, missing, incorrect, or lost shipments are handled in accordance with our Return & Refund Policy.

Failed or Refused Delivery

If a shipment is returned to us because of:

• An incorrect or incomplete address

• Repeated unsuccessful delivery attempts

• Failure to collect the shipment when required

• Refusal of delivery

we will review the circumstances of the order before determining whether reshipment or a refund is available.

Additional shipping charges may apply if the order needs to be shipped again.

Contact Us

For questions regarding shipping or delivery, please contact:

CanOrbEx Inc.
1338 Medway Park Dr
London, Ontario N6G 0V7
Canada

Email: sales@canorbex.ca
Phone: +1 (226) 667-0076